Decoding human complexity into product clarity.
Clarified whether handwriting breakdowns pointed to model behavior, sensor reliability, protocol gaps, or interaction design needs.
Mapped where Blind and low-vision (BLV) users lost access during live Zoom presentations and translated those breakdowns into product opportunities.
Built a verified participant pipeline for Deaf and Hard-of-Hearing (DHH) accessibility research, with eligibility and ASL access confirmed before sessions ran.
Translated simulator behavior and concept feedback into product requirements for clearer, lower-workload AR navigation overlays.
Audited a draft survey on AI adoption in UX question by question, identifying assumptions before any responses were collected.
The strongest products are built with disabled users from the start. Accessibility is not polish, edge-case support, or compliance alone. It is product infrastructure that determines whether systems can be understood, trusted, and used in real life.
Benchmarks show what a model can do. Research shows whether people understand it, recover when it fails, and can use it in meaningful work. Evaluation has to measure the relationship, not just the output.
Quality comes from protocol integrity, data continuity, and honest synthesis at any sample size. The skill is knowing when scale adds confidence and when a tighter study will surface the problem more honestly.
I’m a mixed-methods UX researcher focused on complex product systems, human-AI interaction, and accessibility. My work starts where the problem is still unclear: where a finding might reveal a model issue, a design gap, a workflow breakdown, or an assumption the team has not questioned yet.
My background in ASL and Deaf studies shaped how I think about access: not as accommodation, but as infrastructure. That perspective has become a baseline for how I approach research, product decisions, and the systems behind them.
Building something complex?
Open to collaborations and conversations around complex product systems, accessibility, and human-AI interaction.